Privacy Policy
Black Sheep Welding ("BSW", "we", "us", or "our") is a mobile welding and fabrication business operating in Chilliwack, British Columbia and the surrounding Fraser Valley region. We are committed to protecting the privacy of individuals who visit our website and submit inquiries through our online forms.
This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website at www.blacksheepwelding.com or submitting a contact form, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
Submit a contact or quote request form on our website
Call or email us directly
Interact with our Google Ads or other advertising
The information we may collect includes:
Your name
Your phone number
Your email address
Your business name or location
Details about the service you are requesting
Any other information you choose to include in your message
We do not collect sensitive personal information such as financial details, government identification numbers, or health information.
How We Use Your Information
We use the information you provide solely for the following purposes:
To respond to your service inquiry or quote request
To schedule or coordinate welding and fabrication services
To follow up on prior conversations or estimates
To improve our services and customer experience
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
4. Google Ads and Analytics
Our website uses Google Ads and Google Analytics to help us understand how visitors find and interact with our site. These tools may collect non-personal data including:
Pages visited and time spent on site
General geographic location (city or region level)
Device type and browser
How you arrived at our website (e.g. via a Google search ad)
This data is collected through cookies and similar tracking technologies. It is used only to measure the performance of our advertising and improve our website experience. Google's collection and use of this data is governed by Google's Privacy Policy, available at policies.google.com/privacy.
If you wish to opt out of Google Analytics tracking, you may use the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.
5. Cookies
Our website may use cookies — small text files stored on your device — to support basic website functionality and advertising measurement. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.
6. How We Store and Protect Your Information
Your information is stored securely and accessed only by Black Sheep Welding personnel involved in responding to your inquiry. We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. We retain your information only as long as necessary to fulfill the purpose for which it was collected or as required by law.
7. Disclosure of Your Information
We do not disclose your personal information to third parties except in the following limited circumstances:
Where required by law or a valid legal process
To protect the rights, safety, or property of Black Sheep Welding or others
With your explicit consent
8. Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Withdraw consent to our use of your information (subject to legal or contractual obligations)
Request that we delete your personal information, where applicable
To exercise any of these rights, contact us at the information below. We will respond to your request within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites such as Google Forms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Black Sheep Welding Chilliwack, British Columbia Phone: 604-791-5581 Website: www.blacksheepwelding.com